Receptionist

Role Summary

We are seeking a full time Receptionist to be the welcoming face of our business at our Bristol offices at Temple Gate Studios.

The ideal candidate will be highly organised, detail-oriented, and practical, with a proactive mindset and will enjoy interacting with others.

In this role, you will oversee the smooth running of the reception with confidence, ensuring efficiency, professionalism and friendliness at all times in a fast-paced, quality driven environment.

Excellent communication skills are essential, as you will continually interact with colleagues, visitors and other parties.

Responsibilities

• Oversee the day-to-day operations of the Reception area, ensuring a professional and welcoming environment at all times.
• Greet and assist all guests, visitors, and delivery personnel in a courteous and efficient manner.
• Receive, open, record, and distribute all incoming mail and deliveries in line with company procedures.
• Prepare meeting rooms and refreshments for client visits, ensuring a consistently high standard of presentation.
• Assist with scheduling, diary management, and travel arrangements as directed by the Operations Manager.
• Work closely with the Operations Team to manage office supplies, including ordering, inventory, and deliveries.
• Support the shipping and receiving of high-value items, maintaining accurate records and secure handling.
• Provide administrative assistance to senior management, including ad-hoc projects and tasks.
• Support the administration of HR processes, maintaining confidentiality and professionalism at all times.
• Be familiar with office policies and procedures, ensuring compliance with company standards.
• Coordinate office opening and closing times with the Operations Team and other key holders.
• Monitor and report on the general maintenance and appearance of the office, ensuring it reflects One Big Circle’s high standards of excellence.
  

Personal Qualities and Experience

• Friendly, approachable, and reliable, with a positive and welcoming attitude.
• Highly organised and proactive, able to prioritise tasks effectively and manage your own workload.
• Professional in both appearance and behaviour, representing the company’s values at all times.
• Strong interpersonal skills, with the ability to build good working relationships and thrive on helping others.
• Confident in working independently while maintaining close communication with the Operations Team.
• Discreet and trustworthy, particularly when handling any confidential information.
• Flexible and adaptable, ready to contribute your own ideas and work independently but in close communication with the Operations Team.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) (essential)
• Proven experience as a receptionist or in a similar front-of-house or administrative role (desirable)
• Familiarity with office management procedures and systems (desirable)

Successful candidates will need to pass a BPSS (Baseline Personnel Security Standard) check as part of the onboarding process.

You would be a valued part of a small but growing team where your ideas and opinions are valued as we continue the exciting journey of One Big Circle.