Technical Support Apprentice
Role Summary
We are seeking an Apprentice to join and strengthen our Site and Systems Teams. In this role, you will support the delivery of high-tech projects, primarily involving the installation of systems on trains located at depots across the UK, as well as contributing to ongoing work at our Derby-based production facility.
This position involves regular travel to customer sites nationwide, with time also spent at our Derby office supporting system development and testing.
You will work with a wide range of advanced technologies, including line scanning and machine vision cameras, precision lighting, laser measurement systems, thermal sensors, embedded Linux platforms, IP networking, and GPS/4G/5G connectivity.
This dynamic role offers hands-on experience in the construction, testing, installation, and maintenance of advanced camera monitoring systems on critical national infrastructure.
Through the Level 6 Electrical/Electronic Technical Support Engineer (Degree) Apprenticeship, you’ll gain the technical knowledge to succeed, while our Lead Site Engineer ensures a varied workload that complements and reinforces your learning.
Responsibilities
This is a hands-on role with varied responsibilities, working hours, and locations depending on the specific project requirements.
While the role is primarily site-based, there will be a need to travel to our head office in Bristol several times per year. Travel and accommodation for these visits will be arranged and covered by the company.
Other responsibilities of the role will include the following:
- Support in the installation and commissioning of cutting-edge monitoring systems.
- Assist the Lead Site Engineer with planning work, including risk assessments and method statements.
- Perform on-site tasks safely and professionally.
- Collaborate effectively with team members to diagnose issues and develop practical solutions.
- Create and maintain technical documentation during system build and testing phases.
- Contribute to system assembly, configuration, and testing at our Derby production facility.
- Develop the ability to interpret technical drawings, schematics, and blueprints.
- Track project progress and produce detailed site reports, ensuring thorough documentation.
- Assist in procurement by specifying technical requirements for components and related equipment.
Personal Qualities and Experience
- Self-motivated with good communication and organisational skills.
- Effective working under pressure.
- Strong delivery-focused work ethic.
- Flexible and adaptable style of approach, but with meticulous and systematic attention to detail when it matters.
- Written communication skills.
- 18 + with a UK Driving license and willingness to travel to various UK site locations due to requirements of the role to regularly travel and stay away from home.
Qualifications Required
- Technical Certificate in Engineering and 5 GCSE’s level 4+
Successful candidates will need to pass a BPSS (Baseline Personnel Security Standard) check as part of the onboarding process.
You would be a valued part of a small but growing team where your ideas and opinions are valued as we continue the exciting journey of One Big Circle.